Executive summary
- The Belgian financial sector undertakes to continue investing in better financial infrastructure, provided there is room for the sector in this respect. This is because efficient payment transactions offer massive social added value.
- For years, Belgian banks have been trendsetters in the field of electronic payments, but they are gradually losing their lead.
- 2013 will see a full commitment to promoting e-payments and developing new payment systems such as paying by smartphone.
- In Belgium, there is still significant potential for growth for online shopping.
- Internet banking is one of the safest ways to bank. For every 1 million transactions there is an average of 4 cases of fraud detected.
- The sector is continuing to invest heavily in internet banking security, for example with the successful Dave campaign on privacy on the internet.